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Transportation for People with Disabilities

Lack of transportation is often identified as one of the most significant barriers to employment for people with disabilities who don't drive. There is no one "magic" solution to the transportation problem. However, there are lots of possible solutions, and as with any problem, it is a matter of developing lots of ideas and investigating to see which works. Start by investigating options that are typically used by the general population (mass transit, car pooling, etc.). Additionally, many communities maintain specialized transportation services for people with disabilities, such as partatransit (under the Americans with Disabilities Act, public transit providers must provide equivalent service to individuals who cannot utilize the public transit system). However, given the limited resources and flexibility of specialized transportation, it is recommended that other alternatives be initially considered.

  • If One-Stop staff are unaware of local disability-specific transportation resources, contact Vocational Rehabilitation (a One-Stop partner), the local independent living center, and other local disability agencies. For information on Independent Living Centers, see the Resource section at the end of the manual.
  • It is also recommended that you contact your local and state transportation departments and authorities. Local One-Stop systems may wish to consider formally partnering with transportation agencies to provide a more comprehensive approach to meeting the transportation needs of One-Stop customers.
  • Transportation to work is an issue not only for people with disabilities, but also for many low-income individuals, such as those participating in Welfare-to-Work programs (a One-Stop partner). One-Stop staff may wish to find out what transportation resources are being utilized to meet the needs of low-income individuals, and determine if these might be used by job seekers with disabilities.
  • Since transportation is an issue for many non-disabled job seekers as well, the One-Stop system may find it helpful to maintain a comprehensive listing of local transportation resources and/or work with local transportation officials on an easily accessible transportation database which can assist individuals with route planning.

Transportation Resources

Community Transportation Association

1341 G St., NW
Suite 600
Washington, DC 20005
Voice: (202) 628.1480
Fax: (202) 737.9197
This national advocacy organization focuses on transportation for individuals who do not have access to mass transit or private automobiles

Federal Transit Administration

TCR-1, Room 7412
Office of Civil Rights
400 7th Street, SW
Washington, DC 20590
Voice: (202) 366-366-0153 or
(888) 446-4511
TTY/FIRS: (800) 877-8339
A good source for determining the rights of people with disabilities concerning public transportation, including the regulations concerning paratransit systems.
Note: FTA has information on grants for assisting people with low incomes (including people with disabilities) with transportation. This information is available at: FTA also offers grant programs aimed at reducing transportation barriers by developing transportation services designed to transport welfare recipients and low-income individuals to and from jobs and to develop transportation services for residents of urban centers and rural and suburban areas to suburban employment opportunities. Emphasis is placed on projects that use mass transportation services.

Project Action

Easter Seals Project ACTION
1425 K Street NW, Suite 200
Washington, DC 20005

Voice: (800) 659-6428 or (202) 347-3066
Fax: (202) 347-3066
This is a national program that fosters accessible transportation services for people with disabilities. It is administered by the National Easter Seal Society and funded by the Federal Transit Administration

United We Ride

The Department of Transportation, with its partners at the departments of Health and Human Services, Labor, and Education, launched United We Ride--a new five-part initiative--to break down the barriers between programs and set the stage for local partnerships that generate common-sense solutions and deliver A-plus performance for everyone who needs transportation. The website includes information on transportation-focused grant opportunities, state activities, resources, and strategies for coordinating transportation across agencies. A newsletter is also available.

U.S. Department of Transportation

400 Seventh Street SW
Washington, DC 20590
Voice: (202) 366-4011; TTY: (202) 366-2979
Fax: (202) 366-7951
A variety of information on regulations and resources concerning transportation for people with disabilities.